Request for Return
If for any reason you are not completely satisfied with the item purchase, you may return your purchase to us.
Sale items, handbags, and accessories cannot be returned.
All return items must be returned in UNWORN, UNWASHED, UNALTERED, with their original packaging, in its original condition. Do ensure that the product is delivered in an acceptable condition.
All unclaimed parcels are forfeited 30 days after a notification email or Whatsapp is sent. Maximum limit BEIGEBLOOMSTUDIO will keep any return parcels / unclaimed / failed delivery is only within 30 days. After that, the order will considered sold and no refund will be made applicable for this situation.
What should I do when I received a defect item/wrong item/missing item?
For all orders with missing, defect or wrong item, email us at beigebloomstudio11@gmail.com with your order number. You may also Whatsapp us at 016-952 3287. We will advise accordingly.
Please request to return the item before you post out back to us. Here is the link to do a Return Request > Return Form.
Please be advice that normally we will provide an exchange for the defect item – same size, same color depending on the availability.
Refund in Gift Card / Store Credit
Please be informed that all returns item will be refunded in the form of gift card/store credit code. Once your return has arrived our warehouse, store credit will be credited into your account within 3 working days if there is no issue with the return. Kindly note that we will only refund the items’ price based on the payment received from customer. Shipping fee paid for the previous order made will not be refunded if you return your items. Gift Card / Store Credit generated by BeigeBloomStudio cannot be used to pay postage fee. You can only use the gift card / store credit to pay the price of the items’ you purchased. Do note that Gift Card / Store Credit is not redeemable for cash.